Who we are

Fit Elevation is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, sign up for a membership, participate in classes, or use any services offered at our gym in Houston, Texas.

By accessing our website or providing your information, you agree to the practices described in this policy.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Home or billing address

  • Date of birth (if required for membership)

  • Emergency contact information

  • Payment information (processed through secure third‑party providers)

Fitness & Wellness Information

  • Fitness goals

  • Class bookings or attendance

  • Personal training assessments

  • Progress tracking (if provided voluntarily)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and tracking technologies

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Set up and manage your gym membership

  • Process payments securely

  • Communicate class updates, schedule changes, promotions, or gym announcements

  • Provide personal training and fitness services

  • Improve our programs, services, and website

  • Ensure member safety and verify identity when needed

  • Comply with legal or regulatory requirements

We do not sell or rent your personal information to any third parties.

How We Share Your Information

We may share your information only with:

Service Providers

Trusted partners that assist with:

  • Payment processing

  • Membership management software

  • Email communication tools

  • Scheduling platforms

These providers are required to protect your information and use it only as instructed by Fit Elevation.

Legal Requirements

We may disclose information if required to:

  • Comply with laws

  • Respond to lawful requests

  • Protect the rights and safety of our gym, staff, and members

We do not share information for advertising purposes without your explicit consent.

How We Protect Your Information

We use industry‑standard security measures to keep your information safe, including:

  • Encrypted payment processing

  • Secure access controls for staff

  • Regular system monitoring

  • Data minimization practices

While no system is 100% secure, we take all reasonable steps to safeguard your data.

Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Opt out of marketing emails at any time

  • Request deletion of your data where legally permitted

  • Update your membership or account details

To make any requests, email us at [email protected].

Data Retention

We retain your information only as long as necessary to:

  • Maintain an active membership

  • Provide requested services

  • Comply with legal or financial obligations

When information is no longer needed, we securely delete or anonymize it.

Cookies & Website Tracking

Our website may use cookies to:

  • Improve functionality

  • Analyze visitor behavior

  • Personalize content

  • Remember your preferences

You may disable cookies in your browser settings, but some features may not function properly.

Third‑Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of these third‑party websites.

Children’s Privacy

Fit Elevation does not knowingly collect information from children under 13 without parental consent. If you believe information has been collected unintentionally, contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services indicates acceptance of the updated policy.

Contact Us

Fit Elevation
Email: [email protected]
Phone: [insert phone number]
Address: 2002 Oakdale St, Houston, TX 77004